Tuesday, April 1, 2008
When your mortgage company demands $2100 for the property taxes that they fucked up and paid twice, it's no fun. Especially when all their customer service people are in India. Seriously, it's not like I can't get my disk drive to read my new first person shooter game - it's that they say I owe them a month's wages. Get some native english speakers. I'm just saying. ERRRg!
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2 comments:
half the time their english is better than ours, and sometimes they're actually trained to affect regional american accents. the issue most often is colloquialisms and idiom.
don't you have a property lawyer you can sic on the company?
I think it's worked out. I'm not hating on them for being from India, it's just from a practical point of view, it's damn hard to understand people with accents especially when talking in technical terms and on a cell phone. Also, I don't think the call center half-way around the world will be great at faxing the travis county tax assessor's office to get a refund for me.
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